Terms & Conditions

The prices quoted above include:

  • normal use of electricity, water and gas
  • cleaning & linen

Unless notified to the contrary your accommodation will be cleaned prior to your arrival with a change of towels and bed linen.

Extra cleaning can be arranged in advanced and will be charged for in resort. This can be paid in the UK or locally. We reserve the right to charge for extra cleaning of the accommodation if not left as found.

Not included in the price:

  • Grocery packs – pre book able £25 per pack
  • Insurance – make sure you take out adequate travel insurance
  • Transfers to and from airports to accommodation can be organised. Ask for further details
  • Beach towels are not provided
  • If required cots, high chairs and extra beds, must be requested and to be paid for in advance. Cots and high chair are available at £30 per week, and extra beds £45
  • Extra maid service can be provided but must be requested in advance and paid for locally, along with any babysitting or catering service you may desire

Availibility of accommodation:

Clients must usually vacate the accommodation by 11:00 on the morning of departure and arriving clients normally will have access between 15.30 and 16.30 on the day of arrival depending on the property. We have to stipulate this in order to give cleaners enough time to prepare the accommodation, but will always seek to provide early check in and late check outs when requested.

Price & preferred arrival days:

Normally our accommodation for rent of periods of one or more weeks. We are prepared to be flexible on this and can offer rentals for alternative durations.

Where a holiday crosses two price bands, the total price will be based on a pro rata daily rate from each relevant price band.

Distance and times quoted are approximate calculations.

Swimming pool:

Our swimming pool are not heated. Maintenance and cleaning of the swimming pool is the responsibility of the communal management agency. We cannot accept responsibility for clients’ safety in connection with swimming pools or for the closure of pools for routine maintenance or repairs.

Pools are normally open during summer months but the exact dates vary from property to property and are subject to local climatic conditions.

We would ask clients to read the appropriate depth markings and notice boards for Bel Air – Platinum.